Cookie Policy

This Cookie Policy explains how SendQ, operated by Tamimah Digital LLC, uses cookies and similar tracking technologies when you visit our website at sendq.om or use our platform. This policy should be read alongside our Privacy Policy.

1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies do not harm your device or contain executable code. They simply store small pieces of data that help us recognize your browser and remember certain information about your visit.

2 How SendQ Uses Cookies

SendQ uses cookies to:

  • Keep you logged into your account securely
  • Remember your preferences and settings
  • Understand how visitors use our website and platform
  • Improve the performance and functionality of our services
  • Detect and prevent fraudulent or abusive activity
  • Deliver relevant content based on your usage patterns
We do not use cookies to serve third-party advertising or to sell your browsing data to advertisers.

3 Types of Cookies We Use

Below is a detailed breakdown of the cookies used on sendq.om and within the SendQ platform:

Cookie Name Type Purpose Duration
sq_session Essential Maintains your login session securely Session
sq_auth_token Essential Authenticates your account access 30 days
sq_csrf Essential Protects against cross-site request forgery Session
sq_preferences Functional Remembers your language and UI preferences 1 year
sq_onboard Functional Tracks onboarding progress for new users 90 days
sq_analytics Analytics Collects anonymized usage data to improve the platform 1 year
sq_perf Analytics Measures page load times and platform performance 30 days

Essential cookies are strictly necessary for the platform to function and cannot be disabled. Functional and Analytics cookies can be managed through your preferences.

4 Third-Party Cookies

In some cases, we may use trusted third-party services that set their own cookies on our platform. These may include:

  • Payment processors: To securely handle transactions (cookies are session-only and not used for tracking)
  • Customer support tools: To power our live chat and support features
  • Analytics tools: To help us understand aggregate usage patterns (no personally identifiable data is shared)

We carefully vet all third-party services and require them to comply with applicable data protection laws. We do not allow third parties to use cookies on our platform for advertising purposes.

5 Managing Your Cookie Preferences

You have the right to accept or decline non-essential cookies. You can manage your preferences in the following ways:

Cookie Consent Banner: When you first visit sendq.om, a cookie consent banner allows you to accept or customize your cookie preferences.

Browser Settings: Most web browsers allow you to control cookies through their settings. You can:

  • View which cookies are stored on your device
  • Delete existing cookies
  • Block cookies from specific sites or all sites

For guidance on managing cookies in your browser:

  • Google Chrome: Settings → Privacy and Security → Cookies
  • Mozilla Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Microsoft Edge: Settings → Privacy, Search and Services
Please note: Disabling essential cookies may prevent you from logging into your SendQ account or accessing certain features of the platform.

6 Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. When we do, we will revise the “Last Updated” date at the top of this page. For significant changes, we will notify registered users by email.